Frequently asked questions
We guide you through the insurance roof claims process step-by-step. First, report the damage to your insurance company. Then, we'll conduct a thorough inspection and provide a detailed estimate. Finally, we'll work with your insurance adjuster to ensure all repairs are covered and completed efficiently.
You can often spot warning signs from the ground. Look for curling, cracking, or blistering shingles, missing shingles or gaps, a large amount of shingle granules in your gutters, dark streaks or patches of algae and moss, water stains on your ceilings or walls, and a sagging or drooping roofline. If you notice any of these, give us a call for a professional assessment.
A: Louisiana's intense sun, heat, and humidity shorten a roof's lifespan compared to national averages.
Asphalt Shingles: Architectural shingles may last 20-30 years elsewhere, but you should expect a shorter lifespan here.
Metal Roofs: These are very durable and can last 40-70 years, even in our climate.
Manufacturer's Warranty: This covers defects in the roofing materials themselves (e.g., faulty shingles).
Workmanship Warranty: This is provided by the contractor and covers errors made during installation (e.g., a leak caused by improper nailing). A strong workmanship warranty is a sign of a quality roofer.
A: 3-tab shingles are flat, single-layer shingles with a basic look. They are more affordable but less durable. Architectural shingles are thicker, multi-layered shingles that create a dimensional, high-end look. They are heavier, last longer, and have much better wind resistance, making them a better choice for Louisiana.
A: Hand-nailing gives the installer more control to ensure each nail is driven correctly. Improperly driven nails from a nail gun (too deep, too shallow, or at an angle) can damage the shingle and lead to leaks or blow-offs. Some contractors believe hand-nailing provides a more secure, durable roof.
A: After a storm, beware of out-of-state contractors. To protect yourself, always choose a roofer who:
Has a permanent, local office in the area
Is fully licensed and insured in Louisiana
Has an established reputation and can provide local references
Does not use high-pressure sales tactics or demand full payment before work begins
Our process includes a free, thorough inspection of your roof, a detailed estimate and consultation, protecting your property before work begins, tearing off the old roof and inspecting the wood deck for damage, installing all new components (underlayment, flashing, and shingles), and a complete cleanup of all debris and nails from your property.


